Privacy Policy

Last updated: January 19, 2025

At Acciuchara, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Newsletter subscription details
• Contact form submissions and inquiries
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and geographic location
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website information

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and advertisements
• Improve user experience

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To send newsletters and financial tips (with your consent)
• To respond to your inquiries and provide customer support
• To analyze and improve our website and services
• To detect, prevent, and address technical issues
• To comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For newsletter subscriptions and marketing communications
• Legitimate interests: For website analytics and service improvement
• Contract performance: To provide requested services
• Legal compliance: To meet regulatory requirements

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Email marketing and newsletter delivery
• Website analytics and performance monitoring
• Customer support and communication
• Payment processing (if applicable)

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal proceedings
• Regulatory investigations
• Protection of our rights and property
• Safety and security concerns

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet regulatory requirements

Newsletter subscribers' data is retained until they unsubscribe. Website analytics data is typically retained for 24 months.

6. Your Rights Under GDPR

As a UK/EU resident, you have the following rights regarding your personal data:

6.1 Right of Access

You can request a copy of the personal data we hold about you.

6.2 Right of Rectification

You can ask us to correct any inaccurate or incomplete personal data.

6.3 Right of Erasure

You can request deletion of your personal data in certain circumstances.

6.4 Right of Portability

You can request to receive your personal data in a structured, machine-readable format.

6.5 Right to Object

You can object to the processing of your personal data for direct marketing purposes.

6.6 Right to Withdraw Consent

You can withdraw your consent at any time where we rely on consent to process your data.

To exercise any of these rights, please contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access, disclosure, or destruction
• Accidental loss or alteration
• Unlawful processing

These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal data on a need-to-know basis
• Staff training on data protection practices

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the UK. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Adequacy decisions by the UK Information Commissioner's Office
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Cookie Policy

For detailed information about our use of cookies, please refer to our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last modified" date. Significant changes will be notified through:

• Email notifications to newsletter subscribers
• Prominent notices on our website
• Social media announcements

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

14. Data Protection Officer

For privacy-related inquiries, you can contact our Data Protection Officer at [email protected].

15. Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data protection rights have been violated: